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Information Desk Officer

Published date January 11, 2022 Expired date January 20, 2022
Category Nonprofit-Social Services
Location all districts, Kapisa Region Jop type
Salary According to organization Salary scale Company name HEERO - Organization
Probation Period 1 month External Link
Number of Post 8 Vacancy Number Ex-14-2022
Extension possibility Yes NationalityAfghan
Start Date EducationHigh School graduate

About Organization

Humanitarian Economic Empowerment & Relief Organization HEERO is an afghan Non-governmental, Non-profit and Non-political Organization (NGO) Registered with Ministry of Economic of Afghanistan, HEERO main programs are: Basic Health Program, Community Based Education Support Program, Child Protection Program, Emergency Response, Capacity Building & Vocational Training Program and Gender & Advocacy Program, extending its relief and development assistance to those in need.

Job description:
Greet and welcome project beneficiaries and guests. Keep regular contact with all project stakeholders about the relevant issues. Prepare outgoing calls with registered beneficiaries for timely receiving of food and cash in target delivery point. Answer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages, etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels, etc. Check, sort, and forward emails Place orders when necessary Keep updated records and files Take up other duties as assigned (travel arrangements, schedules, etc.)
Jobs Requirements:
At least High School (12th class) graduate, university degree is preferable WORK EXPERIENCE:       At least two years experience in emergency response programs and related fields.   SKILLS:                                Interpersonal and communication skills Availability to cover late night and weekend Positive customer-oriented attitude and professional image Working knowledge of computer usage; working knowledge of Excel and Microsoft word is desirable. Languages:  Fluent in Speaking and writing of national languages. Ability to communicate in English is desirable.   GENERAL:                           Good level of communication skills, conflict resolution and decision making capacities. The goal is to make guests and visitors feel comfortable and valued while on our premises and deliver high-quality work on time.
Submission Guideline:
Please submit your CV along with a Cover letter to HEERO Kapisa Sub Office or send it through below email address.Email: short-listed candidates will be invited for written test and interviewAddress: HEERO Kapisa Sub Office, behind Kapisa provincial education department next to Independent electoral complaint commission.

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